Privacy Policy
This Privacy Policy ("Policy") outlines how 10Moves Immigration Consultancy Private Limited ("10Moves," "we," "us," or "our") collects, uses, discloses, and protects the personal information of individuals ("users" or "you") who access or use our website located at https://10movesgroup.com ("Website").
​
1. Data Collection
1.1 Information Collected: We may collect certain personally identifiable information from you when you use our Website, including your name, email address, password, contact number, billing address, and shipping address. We collect this information when you register for an account, make a purchase, subscribe to our newsletter, or engage in other activities on our Website.
1.2 Automatic Data Collection: We may automatically collect certain information about your device, browsing actions, and patterns, using analytics tools such as Google Analytics and Facebook Pixel. This information may include your IP address, browser type, operating system, referring URLs, and interactions with our Website. We also use cookies, session storage, and local storage to enhance your browsing experience. For more information, please refer to our Cookie Policy.
​
2. Use of Personal Information
2.1 Purposes of Processing: We may use the personal information we collect for various purposes, including:
- Providing and improving our products and services
- Processing and fulfilling orders and transactions
- Sending administrative and promotional emails
- Personalizing your user experience
- Analyzing Website usage and trends
- Communicating with you and responding to your inquiries
- Enforcing our Terms and policies
- Complying with legal obligations
2.2 Legal Basis for Processing: We rely on the following legal bases for processing your personal information:
- Performance of a contract: To fulfill our contractual obligations to you.
- Legitimate interests: To pursue our legitimate business interests, provided that your fundamental rights and freedoms do not override those interests.
- Consent: To process your personal information based on your explicit consent, which you may withdraw at any time.
​
3. Data Sharing and Disclosures
3.1 Service Providers: We may share your personal information with third-party service providers who assist us in operating our business, such as hosting providers, payment processors, and analytics providers. These service providers are obligated to handle your personal information securely and only process it based on our instructions.
3.2 Third-Party Integrations: If you choose to sign up or log in to your user account using your Google or Facebook account, we may collect and share certain information with these third-party platforms as outlined in their respective privacy policies.
3.3 Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.
​
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed for the purposes for which it was collected.
​
5. User Rights and Choices
5.1 Access and Update: You may access and update certain personal information through your user account settings. If you need assistance or have inquiries regarding your personal information, please contact us using the contact information provided in Section 8.
5.2 Opt-Out: You have the right to opt out of receiving promotional emails from us. You can exercise this right by following the unsubscribe instructions provided in the email or by contacting us directly.
5.3 Cookies and Tracking Technologies: You can set your browser to refuse all or some browser cookies or alert you when cookies are being sent. Please note that disabling cookies may impact your ability to use certain features of our Website.
​
6. International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We will ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.
​
7. Compliance with Data Protection Laws
We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Online Privacy Protection Act (CalOPPA), and the California Consumer Privacy Act (CCPA). This Policy is designed to be in compliance with these laws.
​
8. Contact Us
If you have any questions or concerns about this Policy or our data practices, please contact us at contact@10movesgroup.com.
By using our Website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.